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British researchers have found that job satisfaction and commitment to an organisation increases profitability by 5 per cent and is linked to 16 per cent variation in productivity. (Australian Financial Review, 4/12/03)
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Research in the UK shows that supportive management, autonomy and training account for 10 per cent of profit variation. (Australian Financial Review, 4/12/03)
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When asked to keep a work journal, employees most frequently recall interactions with their manager – and negative events are remembered more often and in more detail than positive ones. (Harvard Business Review)
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A group of elite swimmers were given falsely slow times after a swim. On their second swim, the optimists recorded faster times, while the pessimists attained slower times. (From ‘Learned Optimism’)
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Studies on elite athletes shows that optimists recover from injury quicker than pessimists. (From ‘Learned Optimism’)
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A study of university students revealed that optimists have half the rate of infectious diseases compared with pessimists. (From ‘The Case for Optimism’)
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A study at the University of Philadelphia looked at two groups with similar thinking styles. One group received optimism training for one hour each week over the first semester. The two groups were assessed over several years and those that received training consistently received better grades than the control group. (From ‘The Case for Optimism’)
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Optimistic sales representatives make 38 per cent more sales than pessimists. (From ‘The Case for Optimism’)
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Pessimistic insurance advisers are twice as likely to quit as optimists. (From ‘The Case for Optimism’)
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Extremely optimistic real estate agents outperform their pessimist colleagues by 319 per cent. (From ‘The Case for Optimism’)
